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E-Mail POP Account Coniguration Support

RELATED INFORMATION

E-Mail Options

Instructions for Alias'

Instructions for POP Mailboxes

 

  1. How many POP accounts do I get with my domain?
  2. How do I setup POP mail accounts?
  3. What mail server / user name settings do I use?
  4. How do I configure Outlook / Outlook Express for POP mail?
  5. How do I configure Netscape Mail for POP mail?
  6. How do I configure Eudora for POP mail?
  7. How do I configure AOL for POP mail?
  8. Can I purchase additional POP mailboxes?

How many POP accounts do I get with my domain?

This depends on which domain plan you signed up for. Please click here to see how many POP come with each domain plan.

How do I setup POP mail accounts?

  1. Using your Internet browser, access your Customer Control Panel (http://www.yourdomain.com/cpanel).
  2. Under the Email section, choose Manage Accounts.
  3. You are then presented with a list of accounts that you have setup.
  4. To add a new one, click Add Account at the bottom.
  5. Enter a user name for the account and a password.
  6. Click Create and the account is created.
  7. To delete an account, from the main Manage Accounts screen, simply click the "Delete" graphic.
  8. To change the password for an account, click on Change Password and enter the new password on the next screen.

How do I set-up my email software to receive PCG Hosting POP3 email?

Detailed instructions for specific email programs are below. In general, you will use the following settings:

Incoming Mail Server: yourdomain.com
Outgoing Mail Server: yourdomain.com
User Name: UserID@yourdomain.com

Please refer to your email client's manual or contact our Technical Support department if you are unable to set up your POP3 email accounts following the appropriate instructions below.

Microsoft Outlook / Outlook Express
  1. Choose Accounts from the Tools menu.
  2. Click Add and Choose Mail.
  3. Enter your name. Enter the Return Address, [Alias]@[insertyourdomain.com].
  4. Choose POP3 as your server type.
  5. Enter [insertyourdomain.com] as your Incoming Mail server.
  6. Enter your Internet Service Provider's Outgoing Mail server.
  7. Enter the [UserID]@[insertyourdomain.com] you specified when you set up the account for the Mailbox - i.e. john@yourdomain.com.
  8. Enter the password you specified when you set up the account for the Mailbox.
  9. Complete the setup process with responses appropriate to your computer and your preferences.
Netscape Mail
  1. Choose Preferences from the Edit menu.
  2. Choose Mail & Groups.
  3. Choose Identity.
  4. Enter your name.
  5. Enter the POP Email Address (with a percentage sign instead of the @ symbol), [User]%mail.[insertyourdomain.com]. (Only you will see the % sign. You still tell others that your address is [User]@[insertyourdomain.com]).
  6. Enter the Return Address, [user]@[insertyourdomain.com].
  7. Choose Mail Server.
  8. Enter the [UserID]@[insertyourdomain.com] you specified when you set up the account for the Mailbox - i.e. john@yourdomain.com.
  9. Enter your Internet Service Provider's Outgoing Mail server.
  10. Enter [insertyourdomain.com] as your Incoming Mail server.
  11. Complete the setup process with responses appropriate to your computer and your preferences.
Qualcomm Eudora
  1. Choose Options from the Tools menu.
  2. Click Getting Started.
  3. Enter your name.
  4. Enter the Return Address, [User]@[insertyourdomain.com].
  5. Enter [insertyourdomain.com] as your Incoming Mail server.
  6. Enter the [UserID]@[insertyourdomain.com] you specified when you set up the account for the Mailbox - i.e. john@yourdomain.com.
  7. Click Sending Mail. Your return address should already appear.
  8. Enter your Internet Service Provider's Outgoing Mail server under SMTP server.
  9. Complete the set up process with responses appropriate to your computer and your preferences.

America On Line (AOL)

AOL currently uses a proprietary e-mail format and does not provide for POP mail services. Please use e-mail aliases instead.

Can I purchase additional POP mailboxes?

Yes, POP mailboxes can be purchases in blocks of fifteen for a fee of $15.00 per month. If you require more mailboxes, please e-mail support@pcghosting.net and let us know how many additional blocks of fifteen you need.