FTP Technical Support
FTP allows you to provide a convenient point for distribution of
files to your customers. You
will notice in your home directory a directory named "ftp".
Inside this directory are three sub directories, bin, pub and uploads.
- The "bin" directory
holds some necessary system files. There is nothing you need to
do with them, they allow the proper operation of your anonymous
FTP services; please make sure you do not change or delete that
- The "uploads" directory
is where people may upload files to you. Anonymous FTP users cannot
see what is in that directory, they can only put files in there.
This keeps unauthorized users from uploading any files they wish
to your directory to be used as for their own purposes. You however,
have full read and write access to those files when you log in
normally with your account username and password via FTP. If you
then wish to allow others
download the newly uploaded files from your incoming directory,
simply copy or move them over to your "pub" FTP directory
and every user can then view and retrieve them.
- The "pub" directory
is intended to be the main distribution point for your files to
anonymous users. You can only put files in there when logged in
as your account username.
All files in your FTP directory will count towards total
disk usage (even those uploaded by others in the "incoming" directory)
so you are responsible for monitoring your file sizes and directories periodically.
If you wish to have your "incoming" directory deactivated, please
email firstname.lastname@example.org and
we will make this directory unaccessible to outside users.
Usernames and FTP Accounts
Unfortunately, we cannot allow you to create additional
specific usernames or accounts to log into specific areas of your FTP "server".
The reason for this is a combination of security issues and the current
configuration of the Anonymous FTP service.
use of this resource is to allow you to offer an area that your visitors
or clients can upload or download files from your online area. If
you desire a more specific methodology for this configuration, we
will be glad to discuss this with you on an individual basis and
recommend the best course of action based on all available options.
Please email email@example.com if
you have any requests or questions.